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Support Center
Reports
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How do I create a report?
To save and share hashtag data from any particular timeframe (from the entire time you've been following to date, right down to any specific five minute time period) simply create ...
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How do I Export my Report?
Once you've created your report you can export the data as CSV spreadsheets. To do this, follow these steps: From your Trackers page, click on View Reports for the hashtag Tra...
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What's the difference between a Public and Private report?
Hashtracking offers two types of Reports: Public and Private. A Public report can be shared with anyone, simply by sending them the Report URL. You can find the Report URL either ...
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I have a Free Trial Hashtracking Account. Is there a way to download my report results?
With a Free Trial account you can share your report via a publicly viewable URL. If you would like to download your reports we suggest you upgrade to one of our personal or pro pa...
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Will I be able to download the transcript of my current Trial level report after I upgrade?
Yes. As a paid subscriber you'll be able to access subscriber-plan-only features, including the ability to: Save Your Inactive Tags: Preserve the Analytics & Reports for has...
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When I view a Hashtag Tracker report, all I see are the loading bars. Why isn't my data showing up?
Depending on the amount of data that has been collected for your hashtag, it could take a little while to load the report. Reports for very busy hashtags that have been collecting ...
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Why do some re-tweets of my hashtagged tweet not show up in my RT count or on my transcript?
The short answer is that this happens when your hashtag has been (automatically, by Twitter) deleted from the re-tweet Here's a little more detail and and explanation of how/why th...
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Spam Filtering
What is Spam Filtering? Hashtracking’s Spam Filtering is a Pro-Account feature that allows you to quickly and easily filter spam messages from your transcript and Analytics in rea...
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Display Mode
What are “Display Mode” Reports? Display Mode Reports use a modified template specifically designed for use during live hashtag events. Like all Hashtracking reports, these report...
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How do Filter Twitter Reports to Show Only the Tweets from a specific user?
Would you like to filter a hashtag to see only the tweets posted by a specific user or set of users? There is a simple way to see what those user's specifically tweeted. If you...
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